Privacy Policy

1. About This Policy

This privacy policy explains how CraftMobi (ABN holder, operating as CraftMobi, craftmobi.com) collects, uses, and protects your personal information when you use the MyShoutr mobile application and associated services ("the App").

We are committed to protecting your privacy and handling your data in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

When you create an account and use MyShoutr, we may collect the following information:

• Account information: your name and email address, which you provide when registering for the App.
• Profile information: an optional display name or profile photo you choose to add.
• App usage data: information about how you interact with the App, including groups you belong to, coffee runs logged, and tally data.
• Device information: device model, operating system version, and unique device identifiers used for push notifications.
• Crash and performance data: anonymous crash reports and performance metrics collected via Firebase Crashlytics to help us improve the App.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the MyShoutr service
• Create and manage your account
• Enable group features such as tracking coffee runs and tallies
• Send push notifications related to your groups and coffee runs
• Monitor and improve the performance, stability, and security of the App
• Communicate with you about service updates or changes
• Comply with legal obligations

4. Third-Party Services

MyShoutr uses Google Firebase for the following services:

• Firebase Crashlytics: collects anonymous crash reports to help us identify and fix bugs.
• Firebase Cloud Messaging: delivers push notifications to your device.

These services may collect certain device and usage information in accordance with Google's Privacy Policy. We do not use any advertising or analytics tracking services beyond those listed above.

All third-party service providers we use are required to protect your data to the same standard described in this privacy policy and in accordance with applicable data protection regulations.

5. Tracking and Advertising

MyShoutr does not track you across other companies' apps or websites. We do not collect or use Apple's Identifier for Advertisers (IDFA) or any equivalent advertising identifier. We do not engage in cross-app tracking, targeted advertising, or share data with advertising networks or data brokers.

Because we do not track users, MyShoutr will not display an App Tracking Transparency (ATT) prompt on iOS. If this changes in the future, we will update this policy and request your permission before any tracking occurs, in accordance with Apple's App Tracking Transparency requirements.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Within groups: your name, profile photo, and coffee run activity are visible to other members of groups you have joined. This is a core feature of the App.
• Service providers: with trusted third-party services (such as Firebase) that help us operate the App, under strict data processing agreements.
• Legal requirements: where required by law, regulation, or legal process.

7. Data Storage and Security

Your data is stored on secure servers. We use industry-standard security measures including encryption in transit (TLS/SSL) and secure authentication tokens to protect your information. While we take reasonable steps to protect your personal data, no method of electronic storage or transmission is 100% secure.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Your Rights and Account Deletion

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your account and associated personal data
• Withdraw consent for optional data processing

Account deletion: You may delete your account at any time from within the App settings. When you delete your account, we will permanently remove your personal data, including your name, email address, profile information, and group activity, within 30 days. Some anonymised or aggregated data that cannot be used to identify you may be retained. You may also request account deletion via our account deletion page or by contacting us at the details in Section 12 below.

To exercise any of these rights, please contact us using the details in Section 12 below or visit our account deletion page.

10. Children's Privacy

MyShoutr is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at: